E-сommerce Testing

We check the following elements of the website by writing e-commerce tests:

• Product catalog and search: display of products, operation of filters and sorting options, return of relevant results by the search function;
• Shopping cart: adding and deleting products, updating the quantity, and applying discounts or coupons;
• Checkout: all stages of the order process, including entering shipping and payment details, reviewing the order, and final confirmation;
• Payment processing: payment options (credit/debit cards, PayPal, etc.) and their availability to ensure correct and secure transaction processing.

Thus, functional testing of e-commerce allows you to identify problems and critical errors that can negatively affect the user experience. This creates the basis for the correct operation of the application, confirming that all its functions are performed in accordance with the established requirements.

During e-commerce application testing, the Tech Assurance team makes sure that the website is easy to use and the design is intuitive, with clear calls to action (CTAs) and easy navigation.

QA conducts e-commerce tests on different devices and screen sizes to ensure that the design is responsive. This ensures that users have a consistent experience across all platforms. Specialists perform cross-browser and cross-platform testing (on different operating systems).

The team pays great attention to checking accessibility during e-commerce testing to ensure that the site can be used by all visitors, including people with disabilities. This includes testing with screen readers and keyboard navigation.

Tech Assurance conducts visual e-commerce QA testing to avoid defects on the product page (overlapping text, missing or fuzzy images) to ensure visitor confidence. It allows you to identify possible problems and fix them in a timely manner, as the quality of product images plays an important role in customers' final purchase decisions.

It is necessary to perform the following e-commerce tests to comprehensively evaluate the performance of the site:

• Load testing: simulating numerous users to make sure that the site can withstand peak loads without slowdowns or crashes;
• Stress testing: determining the ultimate capabilities of the site, gradually increasing the load until the system crashes;
• Speed testing: checking whether all pages, especially product and checkout pages, load quickly to prevent user abandonment.

In this way, we check whether the site's functions work with the required speed, efficiency, and reliability. E-commerce test performance allows us to assess the stability of work during peak loads and determine how effectively the online store meets the established performance requirements.

Adding security testing to the process of developing and testing an e-commerce website is crucial. What we check when testing e-commerce:

• Data protection: We make sure that sensitive data, such as customer information and payment details, is encrypted and stored securely;
• Vulnerabilities: Our experts regularly perform e-commerce site testing to check for vulnerabilities such as SQL injections, cross-site scripting (XSS), and cross-site request forgery (CSRF);
• Compliance with standards: we make sure that the website complies with requirements and standards, such as the Payment Card Industry Data Security Standard (PCI DSS) for payment processing and the General Data Protection Regulation (GDPR) for information privacy.

In this way, we guarantee the protection of customer data by checking for denial-of-service attacks, user account security, information privacy, content protection, payment card security, and disabling unnecessary services.

In contrast to manual testing, we use automated frameworks and tools that allow us to automatically execute a set of tests. The entire process, from their creation to execution, is carried out with minimal human involvement.

In e-commerce regression, specialists automate repetitive test scenarios to quickly detect defects after the implementation of new code when updates are frequent. In continuous integration (CI), we include automated testing in the CI pipeline to detect problems at the early stages of development.

Thus, e-commerce automation testing is a key element that significantly increases the speed and accuracy of testing and error detection.

We check the correctness of the integration and functioning of third-party services (delivery services, payment gateways, social media plugins).

One of the key components of testing e-commerce websites is checking the payment gateway. Numerous tests need to be performed to ensure that it functions correctly and provides security during online transactions.

While individual modules in the e-commerce ecosystem can work effectively on their own, their integration can sometimes lead to conflicts. Testing helps to avoid problems in a complex network of software components, such as:

• incompatibility between APIs or third-party services;
• errors in connection with databases;
• incompatibility of software and hardware elements;
• problems associated with insufficient exception handling.

For e-commerce businesses, integration testing is critical to resolve potential project issues in a timely manner and ensure its successful implementation.

The Tech Assurance team uses this type of e-commerce testing services to experiment with different layouts, calls to action, or features to determine which options have the best impact on user engagement and conversions. QA specialists in the process of testing:

• Track user behavior using analytical tools to identify problems or areas for improvement;
• Compare two or more versions of a page to find out what factors contribute to higher conversion rates and better user experience;
• Evaluate a variety of metrics and conduct A/B testing for various aspects, from customer interface design to backend performance.

A/B testing is undoubtedly a necessary step that allows you to optimize website performance and make sure that the resources and time invested in changes are used effectively.

This type of testing is one of the final stages of the overall software development cycle. We test the overall business functionality in a separate test environment with data settings similar to the real world. We do not focus on spelling or visual errors.

The client or end-user checks and approves the software system after integration, functional, and system testing. After that, specialists transfer the software to the working environment.

At this stage, you can identify errors that pose risks to your sales and brand image. Testing allows you to detect these shortcomings before they appear on your website. Tech Assurance conducts UAT with real users to collect feedback and make sure that the site meets customer expectations.

Thus, during e-commerce application testing, we conduct continuous error monitoring to detect and fix issues in real time, as well as regular website updates to improve performance and enhance security.